Return and refund policy
The following are the return and refund policy of Carzfixup.
- Returns are not accepted during the Sale Period.
- All services listed in www.carzfixup.com will be bound by this return and refund policy. Using the website means you have read and understood the terms and conditions of return and refund policy.
- Damaged or defective products should be returned in the condition they came in and should include all accessories with it.
- All products are quality checked before replacing by carzfixup officials and thus we ensure all of them are in working condition.
- We provide refunds only on damaged goods upon delivery. Please exercise caution before placing an order because you cannot cancel an order once it is processed.
- In order to refund a damaged product used in the vehicle, you can get in touch with our customer care at +91 80-1010-5959. Our representative will walk you through on how to return the product.
- All refund requests should be filed within 48 hours of the delivery of the vehicle. Any request succeeding that will not qualify for replacement.
- You should inspect the vehicle as and when received and should submit a return request within the above given stipulated time window.
- Following are the scope of returns/refunds of all services. All our returns/refunds will be bound by the following:
- If a product is found faulty or has a manufacturing defect, or a wrong product is used by us in your vehicle, we will replace the product as fast as possible to our best of capabilities.
- A full refund of the amount of that product will be initiated only if the replacement of the same product is not available in stock with us. In all other cases, we will be replacing the product.
- Service bought during any sale or discount offers cannot be refunded or replaced.